F.A.Q.s

Is my cat going to get sick after being around other cats?

Pat’s Boarding Place for Cats strives to be the cleanest and safest boarding kennel in Sacramento. We take great care in keeping our facility sanitary and properly ventilated. We have a special filtration system that utilizes study-backed UV systems that have been shown to kill more than 99.9% of viral and bacterial pathogens. We take all precautions to make sure our guests stay happy and healthy. That being said, no boarding facility is 100% free of feline upper respiratory infections. There is a risk taken every time you board your cat. Rabies and upper respiratory vaccines are required to board and we do not accept guests with contagious diseases including: feline leukemia, feline aids, ringworm, parasites or upper respiratory infections.

Is it safe for all of the cats to be out together?

Surprisingly, we do not have many cat fights. While cats can be territorial of their own homes, they understand that our play area does not belong to them. We take the time to learn each guest’s personality and temperament. If a cat is interested in exploring the kennel, we allow them to do it alone at first and then slowly let out a cat or two that we know will respect your cat’s boundaries. Most of our guests mind their own business and find a cat tree, chair or toy to keep themselves occupied. The staff also keep a very close eye on all of the cats that are out to make sure that no one becomes stressed or overwhelmed. Cats are only let out of their condos when staff members are present.

What is flea dirt?

Flea dirt is also called flea feces. It usually looks like tiny black flecks and usually indicates the current or very recent presence of fleas.

Are there any age restrictions?

Kittens need to be at least 8 weeks old and have had their first FVRCP vaccine. We will not let kittens play with other cats unless they have had at least two vaccines but they will be given private time out. They will need to have their rabies vaccine at 4 months old and be spayed/neutered at 6 months old. If you veterinarian has a variation to this plan of care, we can discuss it and may require a medical waiver letter. If your cat is 15 years old or older, we strongly recommend consulting with a veterinarian to make sure that your cat can handle the potential stress of boarding. Bloodwork to check for underlying medical conditions is always a good idea. We recommend that cats older than 18 years old board at their vet for their safety. If your cat is older and/or has multiple health concerns, we may require a stability letter from your veterinarian stating that they feel that your cat is healthy enough to board. We reserve the right to decline service.

Can I bring my cat’s favorite blanket?

You can as long as it fits into their room. We encourage our guests to come with an item that would make them feel more comfortable, if that would help them during their stay. Please keep in mind that we do our best to return everything in its original condition, but this is not always possible. We recommend that any item brought from home be machine washable.

Is there a discount for long-term boarding?

We have a discount for any stay over 31 days. Please contact us for more information.

What happens if my cat needs veterinary care while staying with you?

In the event that your cat needs medical care, we make every effort to contact you and your emergency contact. We will try to take your cat to their own veterinarian as they are the most familiar with your cat’s care and have access to your cat’s health records. If this is not an option, we have several 24-hour veterinarians in the area that we can transport your cat to. If we cannot reach either the owner or the emergency contact, we will follow the veterinarian’s recommendation to keep your cat comfortable until we can talk to you. There are additional fees for veterinarian transport.

My cat does not like other cats or people. Can they still board and come out of their room?

We can accept most kitties even when they do not want to be social with us. We have techniques for cleaning and providing fresh food and water without touching your cat, if that is their preference. We will do everything that we can to reduce your cat’s stress and can provide a “privacy curtain” to minimize that stress even more. We try to offer all of our guests the opportunity to enjoy our patio and play area as long as we can safely get them back into their room.

Do you offer grooming services?

We do not do full grooming. We do not bathe, shave, or offer extensive mat removal. We can, however, trim nails and brush daily for a small fee.

How much notice do you need in order to make a reservation?

We recommend giving us as much notice as possible, especially if you would like to book a suite due to limited availability. We tend to be at our busiest during major holidays and the summer.